ES     EN

Privacy Policy

• Cherada Network

Updated May 2018

Since May 25, 2018, the EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive (European Directive 95/46/EC). Cherada Network is committed to GDPR compliance throughout the company and we have evaluated the new requirements and restrictions imposed by GDPR, as well as reviewed where and how we collect, use, store and delete personal data and update policies, standards and documentation as necessary.

The following Privacy Policy is a revised version dated May 2018 that complies with the Regulations.

By using the service, you agree to our collection, use and disclosure of your information as described below in this privacy policy.

At, we strive to develop innovative services to better serve our users. We recognize that privacy is an important issue, so we design and operate our services with your privacy protection in mind. This Privacy Policy (the "Privacy Policy") explains our policies and procedures regarding the collection, use and disclosure of personally identifiable information that we may receive from you and other users of the service, through our website located on (the "Website"). Such website service is referred to in this Privacy Policy as the "Service". This Privacy Policy applies only to the information you provide to us through the Service. reserves the right to update this Privacy Policy from time to time, and we will notify you of any significant changes by posting the new Privacy Policy on the website. We recommend that you review this Privacy Policy regularly for any changes. Your continued use of the Service will be subject to the then-current Privacy Policy.

1. What kind of information do we collect?

1.1. Non-personally identifiable information. collects non-personally identifiable information that your browser makes available to you each time you visit a website. This information includes your Internet connection and hardware specifications, browser type, browser language, the date and time of your query and one or more cookies that can uniquely identify your browser.

1.2. Personal identification information. In addition, we collect your personal information, such as your full name, e-mail address, history of communication with, and order history.

We do not collect your confidential personal information, including, but not limited to, confidential medical data, racial or ethnic origin, political or religious beliefs, or sexuality.

If we keep any information about you that is incorrect or if there is any change in your details or if you would like to see a copy of the information we have about you, please let us know through the support system so that we can keep our records accurate and up to date. You may also contact us regarding the deletion of some or all of the information we have collected about you, as well as your Cherada Network account.

In addition, only when you grant the respective permissions will we be able to collect information from external service providers.


To facilitate use of the Service, may automatically collect certain types of information when you access or use the Service, send and receive marketing communications and activities. may use various technologies to collect and store information when you use our Services, and this may include the use of cookies and similar tracking technologies on our Web site, such as pixels, to analyze trends, administer the Web site, track users. movements within the Web site, publish specific advertisements, and gather demographic information about our overall user base.

2.1. Cookies Policy. Cookies are small text files that are transferred to your computer. We use a combination of cookies to help us provide you with personalized service and to help you improve our websites, products and services. You can set your browser to restrict or block cookies and similar technologies if you wish; however, if you disable the cookies you can find, this affects your ability to use certain parts of our website, products or services.


3.1. Non-Personally Identifiable Information. We use non-personal information that we obtain by technical means (such as automatic recording by our servers or through the use of cookies) for the above purposes and to monitor and analyze the use of the Service, for the technical administration of the Service, to increase the functionality of the Service and its ease of use, to better tailor it to the most common needs of users, to generate and derive useful data and information about the interests, characteristics and behavior of the use of our users' website, and to verify that users of the Service meet the criteria required to process their requests.

From time to time, we may use your information to communicate with you with details about our products and services that we believe may be of interest to you.

Personally Identifiable Information. We use the personally identifiable information we collect to provide any information and services you have requested or any products you have requested. We may also contact you to obtain feedback on your use of our products, services or website.

We may use and analyze the information we collect so that we can administer, support, improve and develop current Service offerings, to develop new Services, to be able to tailor Services to specific needs, if feasible, for the convenience of and communication with users.


4.1. Disclosure to third parties. does not share your personal information with third parties or the public, except as set forth herein. We may share your personal information with third parties such as our SMTP infrastructure service providers, analytical services. These service providers may have access to personal information as necessary to perform their functions. Third parties with whom we currently share your data include, but are not limited to MailChimp. We do not sell your personal information.

4.2. Research. We may use and disclose to third parties the information we collect in aggregate, non-personally identifiable form for research and information purposes and to help us make business, marketing and sales decisions.

4.3. Mergers and Acquisitions. If becomes involved in a merger, acquisition or sale of assets, we will continue to ensure the confidentiality of any personal information and will notify affected users before personal information is transferred or becomes subject to any new privacy policy of an acquirer of our company.

4.5. Special Circumstances. will not disclose your personally identifiable information except as set forth in this Section 4, including the subsections below:

  • at the request of law enforcement agencies;
  • when required to do so by law;
  • and when you have permission to do so.

4.6. Use of Information for Commercial Purposes. You may object to the use of your personal data for commercial purposes at any time by logging into your Cherada Network account and contacting us through our support system



5.1. Permission to use the information. By submitting your personal information, you agree to its transfer, storage or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We will store your usage data until you withdraw your consent for us to do so. All other data specified above will be retained for as long as is necessary for the purposes for which we originally collected it. We may also retain information as required by law.

5.2. Password. Where we have given you (or you have chosen) a password which enables you to access certain Services or specific areas of the Website, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

5.3. Disclaimer. Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the Internet; any such transmission is at your own risk.

6.1. Security measures. We protect your personal information by using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the security measures we use are firewalls and data encryption, physical access controls to data centers, and information access authorization controls.

Limited access to information. We work hard to restrict access to personal information to employees and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or dismissed if they fail to comply with these obligations.

6.3. Be careful. To avoid becoming a victim of a phishing site, always check the domain details when providing your personal information. Please note that if you suspect that the website you are on is a fake site representing or offering the Services, please contact us directly through our support page.

Controlling Your Personal Information. may, from time to time, make chat rooms, forums, message boards and other interactive features available to users. You should be aware that when you voluntarily disclose personally identifiable information (e.g., username, email address) through blogs, forums, postings, profiles, or other areas of the Website, that information, along with any material information disclosed in your communication, may be collected, correlated, and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond the control of Do not post personal information on the website or in other areas that you expect to keep private.

6.5. External Sites. For your convenience, we may provide links to certain third party websites or references to third party products or services. If you choose to visit a third party's website or use their products or services, please note the third party's privacy policy and not this Privacy Policy, which will govern your activities and any information you disclose when interacting with the third party.

6.6. Social networking platforms and widgets. Our websites include social networking features, such as the Facebook Like button. These features may collect information about your IP address and what page you are visiting on our website, and may set a cookie to ensure that the feature works properly. Social network features and widgets are hosted by a third party or hosted directly on our website. We also maintain a presence on social networking platforms such as Facebook, Twitter, Instagram, Google Plus, Pinterest, Tumblr, YouTube and LinkedIn. Any information, communication or material you send us through a social networking platform is done at your own risk with no expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with these features and platforms are governed by the privacy policies of the companies that provide them.


The user has the right to amend and correct the data provided in a personal account;
The user can change or delete their personal data in the user account;
The user has the right to review their personal data and demand that they transfer or delete this data;
The user has the right to restrict the collection and processing of data;
The user has the right to anonymize his/her personal data.


We regularly review our compliance with our Privacy Policy. We also adhere to various self-regulatory frameworks. When we receive written formal complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve directly with our users.


We do not knowingly collect personally identifiable information related to children. If we learn that we have collected personally identifiable information from anyone under the age of 16 without prior parental consent, we will take steps to promptly remove such information. By providing your personal information to, through the Service, you represent that you are at least 16 years of age or older.


Personal data in the European Union are protected by data protection laws, but other countries do not necessarily protect your personal data in the same way. Our website and some of our products or services or parts thereof may be hosted in the United States and this means that we may transfer any information you submit through the website, product or service outside the European Economic Area (meaning all EU countries plus Norway, Iceland and Liechtenstein) to the United States. When you send us an email, this may also be stored on email servers that are hosted in the United States or outside the EU. We have taken steps to ensure that our hosting provider uses the necessary level of protection for your information, but if you do not want your information transferred outside the EU, you should not use our website, product or service, or contact us by email.

11. ERROR-FREE PERFORMANCE does not guarantee error-free performance under this Privacy Policy. We may not always capture an involuntary privacy problem, despite our reasonable efforts to do so. Accordingly, we welcome your comments on any privacy concerns you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take immediate corrective action when we learn of any breach of this Privacy Policy.


This Privacy Policy is subject to the Terms and Conditions, available for public review right here on our website. Our Terms and Conditions take precedence over any conflicting provisions in this Privacy Policy.


Your privacy is important to, so if you are new to or are a veteran user, take the time to learn about our practices. Questions, comments and requests related to this Privacy Policy are welcome and should be directed to us through our customer support system.